jo_fraserJo Fraser has a strong track record of change delivery in global environments by driving through operational and organisational change. Her engagement styles have proven to successfully engage those impacted by change as well as to ensure senior stakeholder support. Jo has been particularly successful at turning round poorly performing programmes. She has also won external and internal awards for creating inclusive environments. Jo is an adaptable, self-motivated individual who enjoys challenges and embraces change with a hands-on, pragmatic approach.

Primary Capabilities 

Jo has specialist knowledge in creating fit for purpose organisations through transformation change whilst ensuring that business as usual continues. Benefits focussed, she has in depth experience of stakeholder and employee engagement to ensure that any change is sustainable. She operates on a portfolio and full time contract basis.

Jo has spent the last 17 years working with senior leaders to deliver performance improvement through business transformation in the financial services sector across the UK and Europe at NatWest and Barclays Bank. She has led a variety of programmes, both regulatory and business-led that have been delivered on time and budget with savings in excess of £250m.

Areas of Distinctive Performance and Value-Addition 

  •  Creating high performing teams across locations and cultures
  •  Supply chain transformation
  •  Outsourcing
  •  Planning and managing complex programmes
  •  Cost reduction programmes
  •  Employee networks
  •  Diversity and Inclusion programmes

Notable Case Studies 

  • PPI Remediation Programme
  • Global Operating Model for Retail Banking Property Function
  •  Managing Agent Rebid and Transformation
  •  FM Supplier Change
  •  Migration of 1500 staff from central London to Canary Wharf
  •  Sarbanes Oxley Compliance Programme
  •  Marketing Approach to the Gay Community
  •  Organisational Redesign of Chief Information Officer’s function

Employment Summary 

  • Johan Fraser Associates – 2011 to present
  • Change Programme Director, Barclays Bank – 2002 to 2011
  • Head of Sourcing Network Centre, Barclays Bank – 2000 to 2002
  • Head of Sourcing, Barclays Corporate Banking – 1998 to 2000
  • Purchasing Manager, National Westminster Bank – 1994 to 1997
  • Production Director, Filofax Group – 1992 to 1994
  • Managing Director, Lefax Publishing – 1984 to 1992
  • Various at British Telecom – 1980 to 1984